Learn more about our ongoing website updates.
We're here to help. Here are some ways you can contact us for more help and guidance.
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We’re making improvements to our website.
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You may notice some temporary changes to our website and online services.
Get help
Book a librarian
Book a one-on-one help session with a librarian.
Some of the things we can help you with include:
- learning basic computer skills like using email, Word, social media, and the internet
- creating a CV
- helping with research or a project
- downloading free eBooks through our website
- using digital devices such as eReaders and iPads
Use our Book a librarian form to book an appointment at a time and library that works for you.
Walk-in help
If you need help, our librarians can answer general questions on the spot or help you search for answers.
Talk to our friendly staff and ask us for help at the desk in any of our libraries.
Contact us
If you need help but you cannot visit a library, we can help you online or on the phone.
Call our Te Māpuna Library Connect team on the phone to speak with trained librarians.
You can also send us an email enquiry using our website, and the team will email you back with information and support.
Our team can help you use library services, answer general questions, connect you to library locations and provide step-by-step instructions to support you with your needs.