We're making improvements to our website!
On 1 October 2025, we began the process of moving the Auckland Council Libraries website to a new platform, to improve the overall functionality of our online service.
Website changes
Most of the site will appear the same while we work through these updates, but some pages and forms may look or work differently for a short time.
Here’s what to expect, and where to go if you need help.
What is the same?
You can still access most library services as usual, including:
- Catalogue search – browse, borrow and renew as usual.
- Research resources – keep exploring our digital collections.
- Kura Heritage Collections Online – the digital index of heritage items will stay the same.
- Ask us to buy it – you can still request new titles for the library collection. Submit your request online or speak to staff in person at your local branch.
- Book a librarian – schedule a one-on-one session for support with research, CVs, digital skills, or other library services. Book online or in person.
- Create your PIN – you can continue to manage your PIN online as usual.
- Reset your PIN – you can continue to manage your PIN online as usual.
- Get heritage and research support – you can still submit a research enquiry and book an appointment to access heritage material at the Heritage Collections Reading Room.
- Central City Library tour requests – you can still book a Central City library tour using our website.
What has changed?
We are working as quickly as possible to return everything to full and improved functionality. Some services are temporarily offline, but you can access them in other ways:
Joining the library (eMembership) – the online join form is temporarily unavailable. Pop into your local library, and our staff will set you up in person. Or, call Te Māpuna Library Connect to join over the phone at (09) 377 0209.
Updating your details – the online form is temporarily unavailable. Use the general enquiries form, call Te Māpuna Library Connect or update in person.
eBook and eMagazine help – You’ll need to submit eBook and eMagazine queries via the general enquiries form or ask a staff member in person.
Some forms will not send a confirmation email to your email address automatically. Instead, you’ll see a confirmation message pop up on the webpage after you submit.
Other services with a new look
You may notice these webpages have reduced information or functionality while we work to improve them:
Library locations and hours – you can find library branch information on our website and click through to Google for opening hours, map location and service highlights.
New titles and recommended reads – you can still find fresh new titles and staff picks! These may look different for now, but we are continuing to add new recommendations for great reading.
Homepage search bar – you can search the website using the search bar or click on the available links to search the library catalogue and research database. There will be easy-to-find links at the top of the page.
Services no longer available
As of 1 October, some services have been retired and will not return:
My Librarian / Request a recommendation
Ready-to-go reads
You can still get helpful book suggestions from knowledgeable librarians at your local library or via Te Māpuna Library Connect.
Need help?
If you get stuck, please contact us and we’ll point you in the right direction. Your local library staff can also help in person.
We appreciate your patience while we improve the website and are committed to making your library experience smooth and enjoyable.