Your library account

When you join Auckland Council Libraries, your details, checkouts, holds and reading history are saved to your library account.

Log in

You can log in to your library account from the Auckland Council Libraries website or in the library catalogue when searching for items. Log in here

You’ll need your library barcode number to log in. Find your barcode number on the back of your library card, in your welcome email or in any email reminders from Auckland Council Libraries. Contact us for help

Forgotten PIN/password

Use the following link to reset your account password online. Reset your password

Update your details

Update your phone number, email, home library and address using our online form. Update your details

Reading history

You can view library items you’ve checked out from the library on your account. Log in and select the ‘Reading history’ tab. You can opt in or out of reading history at any time on your ‘Profile’. Reading history help

Lost or expired library card

If you’ve lost your library card, visit one of our libraries with photo ID and we’ll give you a free replacement card. Go to library locations

If you haven’t used the library in a while and you’re not sure if your card still works, call us on 09 377 0209 or ask at your local library.

Fees and charges

Find out about borrowing fees for some library materials and service charges on our Fees and charges page. 

You can pay library fees and charges online or in person at your local library. To pay online, log in to your account and go to ‘Fees and charges’ under the ‘My Bookshelf’ tab. Pay online help

Account help

If you can’t find what you’re looking for or need assistance with your account, please call Te Māpuna / Library Connect on 09 377 0209.

You can also ask for help online using our general enquiries form. Choose whether you want the team to reply by email or phone call. Ask us online